Privacy Notice

At Catalyst Coaching we are committed to maintaining the trust and confidence of visitors to our web site and subscribers to our newsletters. Here you’ll find information on how we treat data that we collect from visitors to our website, or when someone subscribes to our newsletter.

Visitors to our Website

When someone visits www.catalystcoaching.net  we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. You can find more information on how cookies are used on this website in the Cookies Policy below.

If we do want to collect personally identifiable information through our website, we will clearly state this, for example in the form of a sign-up button for newsletters which will ask for your contact details.

We will make it clear when we collect personal information and will explain what we intend to do with it, how we will store it and how long we intend to store it for.

Newsletter Sign Up

As part of the registration process for our monthly e-newsletter, we collect personal information. We use that information to tell you about new products; to contact you if we need to obtain or provide additional information; to check our records are right and to ask your views on our offer. 

We do not rent or trade email lists with other organisations and businesses.

We use a third-party provider, Mail Chimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Mail Chimp’s privacy notice.

You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails.

CRM Database

We maintain a cloud-based CRM database that we use to store contact details for our members, subscribers, suppliers and customers.

The data held in the database typically includes name, contact details, details of appointments and a record of contact. This information is used only for the purposes of contacting individuals in regard to the personal contract.

The data is not shared with third parties, or transferred in any other way by Catalyst coaching, and is not used to generate marketing materials or other forms of communication.

Access to Your Personal Information

You are entitled to access the personal information that we hold. Requests should be emailed to jennie@catalystcoaching.net who has responsibility for our data compliance.

Changes to this Privacy Notice

We keep our privacy notice under regular review. This privacy notice was last updated on 01/12/2019.